Travel Essentials

Travel Information on COVID-19

With health, safety and reassurance being a primary priority for all of us during these unprecedented times, we, like you, are closely monitoring the continuous developments regarding the spread of Coronavirus (COVID-19) around the world.

Our advisers are more than willing to assist with any of your travel plans and we do encourage you to reach out to them.  If you have any questions or wish to discuss your travel arrangements, rest assured we are committed to giving you the most up to date information.

There has been a lot of information placed on all media outlets.  We wanted to make things easier for you to access official information.

Listed below are some useful links for you to refer to:

Smart Traveller for updates on the virus   

Smart Traveller for current destination information 

World Health Organisation

Why you should book with an accredited travel advisor

Expertise and relationships – Travel advisors are trained destination and product experts and know how to sort through the myriad of travel information available. Our professional network also means we have access to exclusive deals, products and offers to ensure you get access to the best quality travel experiences. Having a top travel advisor will make you an instant VIP.

Save precious time – A professional advisor has a world of travel information at their fingertips, saving you countless hours of online searching and frustration. We take the overwhelming amount of information out there and distil it into the key information most suited to you.

Convenience – Travel advisors are a “one-stop shop.” We handle every aspect of your trip—from airline tickets, ground transfers, tours, activities, and so much more. From advice with visa application, assistance with travel documentation, valuable travel tips, we can store your preferences, passport numbers and frequent flyer numbers to save you retrieving them every time you travel.

Client advocacy in emergency – If you experience a problem while travelling, we will act on your behalf as your personal travel advocate. If your flight is delayed or cancelled, if you need to reschedule, if a supplier ceases to trade, or a natural disaster or personal accident occurs, we can work through the problem in a timely manner so you don’t have to deal with the hassles or unforeseen stress.

Peace of mind – What everyone needs in their life is more time and less stress. Working with a reputable travel advisor, you can book your travel knowing you’re in the safe hands of an experienced professional.

Unbiased recommendations – Travel advisors work for their clients, not for a travel supplier and will do the work for you—we will filter your options and provide only the recommendations that make the most sense for you.

Your personalised travel specialist – A perfectly planned trip made just for you is priceless! A professional travel advisor is trained to make your entire experience hassle free, providing timely, insightful, professional guidance from start to end. Not only do we tailor the itinerary to suit your needs, we guide you to the right restaurant, museum, or off-the-beaten-track excursion – that’s perfect for you.

Support local business – Even when booking a domestic trip, your money can often end up with overseas big business. Widely used travel booking platforms such as Expedia, Wotif and Hotels.com are USA-owned, meaning a cut of your travel budget ends up overseas. When working with a locally-owned travel advisory, you can be confident your money is supporting local business and local jobs.